Elderly Care at Home

Practical, personal care at home for older adults in West Sussex.

Benefits

  • Remaining in Familiar Surroundings
  • One-on-One Attention
  • Companionship and Emotional Support
  • Safety and Security
  • Ability to Keep Pets

What to expect

  • We help people maintain routines, relationships, and personal control.
  • You and your relatives are involved in crafting the care plan,
  • Assistance with personal care
  • Adapted to your needs & requirements
  • Personalised support, maximum independence, and meaningful companionship
Elderly woman sitting comfortably in a wheelchair, receiving dignified care and support in a safe and welcoming environment.

Growing older doesn’t mean giving up your independence.

What Is Elderly Care?

Elderly care at home means providing older adults with the support they need to manage their daily lives safely, comfortably, and on their own terms.

Elderly Care at Home can include:

  • Personal care – Help with bathing, dressing, grooming, and using the toilet
  • Meal support – Preparing food and drinks you enjoy, when you want them
  • Medication support – Helping you remember and take the right doses
  • Mobility support – Help moving safely around the home
  • Housework – Light cleaning, laundry, or help with the shopping
  • Companionship – A friendly face to talk to or spend time with
  • Support after hospital – Helping you get back on your feet at home
  • Live-in care – Full-time support if you need someone there throughout the day and night

Our team also supports people with more complex needs, such as dementia, mental health conditions, physical disabilities, and end-of-life care. Care is tailored around your routines and needs, and can be adjusted as things change.

Male carer gently assisting an elderly woman, offering professional and compassionate support in a safe home care setting.

INDEPENDENCE

Stay Home, Supported

With the right help at the right time, it’s possible to stay safe and well in the comfort of your own home. At Careline 24, we support elderly people of all ages, even those over 65 to live with dignity, choice, and connection. Whether you need help with personal care, meals, or just someone to check in, we’re here. You’ll get regular visits from a small, trusted team who get to know you and how you like things done. This is what we do best, providing reliable, everyday care in familiar surroundings, with warmth and respect. 

Can Older Adults Really Be Cared for at Home?

Many elderly people and families prefer staying at home than moving. Home care means staying in your own space, with familiar routines and people. It can be less disruptive than moving into a care home and often offers more one-to-one support.

We help you to:

  • Keep doing the things you enjoy
  • Stay close to your community and family
  • Set your own routines
  • Get personalised support
  • Feel secure, without losing your independence

We also offer care plans that can grow with you, so whether you need a bit of help now or more support later, you’re in safe hands.

We offer flexible visits, from 30 minutes to live-in care. Whether you need a quick check-in or more regular support, we’ll build a plan around you.

Yes. We review your care regularly and you’re free to adjust or cancel as needed. It’s your care, on your terms.

If you’re in urgent need, we can usually start within 24–48 hours.

We provide dementia care for all stages, including live-in and overnight support.

Carer assisting an elderly woman in a wheelchair, providing gentle and respectful home care support.

Who Will Be Supporting You?

You’ll be looked after by a small team of DBS-checked carers, not a rotating list of agency staff. We match you with people who suit your personality and needs, so you’ll get familiar faces who know how you like things.

  • Elderly care and personal support
  • Dementia awareness
  • Mental health and emotional well-being
  • Moving and handling
  • Medication and safeguarding

Because our team is close-knit, everyone knows what’s going on, and we’re quick to respond if your needs change.

Get To Know Us

“We’re a trusted local care agency in West Sussex, helping people stay safe, supported and independent at home with a small, consistent team of well-trained carers you can rely on.”

Founded in 2022 by former registered nurse Gratitude, Careline 24 is built on first-hand experience and a deep belief in the value of home-based care.

Support for Families, Too

We keep family members informed, involved, and reassured, whether you live nearby or far away. Because our office team and carers work so closely together, feedback is shared quickly and acted on straight away.

We also understand that care is about more than tasks. We support the emotional side too, building trust, reducing worry, and helping people feel seen and respected.

Regulated, Reliable, and Local

Careline 24 is fully regulated by the Care Quality Commission (CQC), which means our services meet national standards for safety, quality, and responsiveness.

We’re based in Chichester and support people across West Sussex, including Bognor Regis, Littlehampton, and the surrounding villages. We’re also members of Skills for Care and supported by Citation to maintain best practice across recruitment and training.

Our 5-star reviews from local families reflect our commitment to providing care that’s not just professional, but personal.

Why Families Choose Careline 24

  • Local, trusted and fully regulated
  • Small, consistent care teams
  • Clear and honest communication
  • Tailored support for every stage of dementia
  • Compassionate carers with specialist training
  • Quick, simple setup process

How to Get Started

Getting care at home is simpler than you might think and we’re here to guide you through it.

Step 1

Call or message us. We’ll talk through your needs and answer any questions.

Step 2

A registered care manager will visit to understand your needs, preferences and home environment.

Step 3

We’ll agree on timings, dates, and who will provide your care. If everything is in place, we can begin within 24–48 hours.

What Families & Service Users Are Saying…

Testimonials and reviews

Let’s talk about the care that’s right for you

From personal care and companionship to dementia and palliative support, we offer flexible care across West Sussex that adapts to your needs and respects your way of life.