A Personal Care Line That Comes to You

Personal care provides you and your loved ones with at home support for everyday tasks, delivered with dignity and respect.

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Benefits

  • Personalised care plans
  • Reduced Hospital Visits
  • Promotes independence and dignity
  • Adapted to your needs & requirements
  • Trained Carers
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What to expect

  • Help with washing, dressing, grooming, using the toilet, getting in and out of bed
  • Maintain good hygiene, manage medication, improve nutrition, and prevent infections
  • Delivered by trained, CQC-regulated staff
  • Help with medication reminders, assistance with moving safely
A compassionate, professional female carer from our small consistent team assists an elderly lady with personal care at her home in West Sussex, ensuring her dignity and independence.

Personal Care with Respectful Support 

Our trusted carers provide sensitive, one-to-one support at home, tailored to your needs and choices. From bathing, dressing, and continence care to hair washing and recovery assistance, we help with dignity, respect, and understanding.

PERSONAL CARE

What Is Personal Care?

Personal care is the day-to-day support many people need to manage private and personal tasks. These include washing, getting dressed, going to the toilet, and taking care of your appearance. At Careline 24, we provide this care with thought, time, and attention helping you live as independently as possible while staying safe and well. 

What Does Personal Care Include?  

Our carers can assist with: 

  • Bathing, showering, or full body wash with dignity and privacy
  • Dressing and undressing, including fastening buttons, zips or laces
  • Oral hygiene and dentures, keeping your mouth clean and healthy
  • Shaving, hair care and grooming, including help with make-up
  • Toileting and continence care, including pad changing, stoma or catheter support
  • Support with changing positions in bed
  • PEG or specialist feeding support, if needed
A compassionate carer from our small, consistent team gently assists an elderly lady with brushing her hair, providing supportive personal care in her own home.
A professional male carer provides steady, supportive assistance to an elderly gentleman while walking indoors, ensuring his safety and promoting mobility.

Comprehensive Service

Our personal care is always discreet, promoting dignity and well-being. You’ll see familiar faces; our carers tend to stay with us, and we match you with the people who suit your personality and needs.

  • Application of prescribed creams
  • Support after surgery or hospital discharge
  • Mobility and frailty care from trained carers

When Should You Consider Personal Care?

Needing support is nothing to be embarrassed about. Many people seek personal care when living alone, recovering from illness, or coping with frailty, memory loss, or continence needs. Our carers provide respectful, judgement-free help with daily routines, ensuring comfort, dignity, and independence at home.

We support people who:

  • Are living with frailty or long-term health conditions
  • Have recently come home from hospital
  • Are living with dementia or memory issues
  • Experience reduced mobility
  • Feel unsteady or need support with balance and hygiene
  • Find personal tasks physically or emotionally difficult to manage alone

Yes. We offer visits from 30 minutes, or full-time live-in care. You decide what works best. 

Absolutely we’ll do our best to match you with someone you’re comfortable with. 

Yes. We offer overnight support or 24-hour live-in care where needed.

No problem. We check in regularly and can adjust your plan if things change.

An elderly lady shares a warm, grateful smile with her dedicated Careline 24 carer, reflecting a trusting and supportive relationship built on consistent care.
An elderly client shares a moment of trust and conversation with her dedicated, consistent carer in the comfort of her own home.

Personal Care That Fits Around You  

We work to your routine, not the other way around. Whether you prefer a bath in the evening or need help getting ready before breakfast, our care is shaped around you. You can choose:

  • Visiting care – from as little as 30 minutes per visit, up to several visits a day
  • Live-in care – for 24-hour support from someone who lives in your home    

Every care plan begins with a simple assessment, allowing us to recommend the right level of support without overcommitting your time or money. If your needs change, we’ll review your plan together.

Who Are Our Carers?

Our team is local, trained, and trusted.

  • All carers are DBS-checked, trained in personal care and safeguarding, and regularly updated in specialist areas like mobility, dementia, and end-of-life care.
  • We don’t use agency staff, and most of our carers stay with us long-term, so you’ll receive consistent, reliable support from people who know you.

We take the time to carefully match each carer with you, based on their experience, personality, and any preferences you share.

What Else Can a Carer Help With?

Personal care is just one part of living well at home. Your carer can also support you with:

  • Light housework – vacuuming, dusting, changing bed sheets, doing the laundry
  • Meal preparation – cooking meals or snacks you enjoy, on your schedule
  • Medication support – collecting, prompting or administering medication
  • Mobility help – from getting out of bed to walking around the house safely
  • Companionship – someone to talk to, read with, or share a cup of tea
  • Attending appointments or outings – including help using public transport or a car

Emotional Support and Family Involvement

Personal care is about more than daily tasks; it’s about wellbeing, dignity, and confidence. We provide gentle support that reassures both the individual and their family, helping routines feel easier while maintaining respect, comfort, and independence at home.

Regulated and Trusted

Careline 24 is registered with the Care Quality Commission (CQC), which means our care is regularly inspected for quality, safety, and responsiveness.

We’re based in Chichester and support people across West Sussex, including Bognor Regis, Littlehampton, and nearby villages. Our 5-star Google reviews reflect the trust local families place in us, and we’re proud to serve our community with care that’s professional, respectful, and personal..

Why Families Choose Careline 24

  • Small, trusted teams and consistency reduce anxiety.
  • Autism-trained carers Skilled in sensory/communication needs. 
  • Flexible visits from 30 minutes to live-in care. 
  • Local & reliable carers from your community.  
  • No agency staff, Dedicated, long-term relationships.   
  • Simple setup. Care starts quickly, with zero hassle.   

It’s Easy to get Care at Home.

Getting Personal care at home is simple and stress-free. We’ll guide you every step of the way with kindness and clarity.

Step 1

Call or message us. We’ll talk through your needs and answer any questions.

Step 2

We’ll meet you at home to understand your situation and suggest a care plan that suits your lifestyle.

Step 3

We’ll agree on start dates, timings, and who will be providing your care.

What Families & Service Users Are Saying…

Testimonials and reviews

Let’s talk about the support you need.

Whether it’s a few hours a week or more regular support, we’re here to help.

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