Shopping

Helping you stay independent and well-stocked with the things you need.

Benefits

  • Help with errands
  • Picking up prescriptions
  • A helping hand
  • Companionship and Emotional Support
  • Trained Carers

What to expect

  • We transport, manage heavy bags, and assist in navigating shops
  • Shopping trips reduce loneliness
  • Maintaining Familiarity and Routines
  •  Maintain control over food choices and shopping habits,
A cheerful, professional male carer returns with fresh groceries for a client, providing reliable shopping support as part of a consistent care team.

Making Shopping Easy: Your Link to the Community 

Whether it’s creating a clear shopping list, getting to the local shops, or navigating online grocery ordering, Careline 24 is here to help. Our compassionate carers offer gentle support with all aspects of shopping, ensuring you stay in control while we handle the stress and worry. We understand that shopping is not just about buying groceries; it’s also a chance to get out, socialise, and feel connected to your community. Our flexible service is designed to fit your preferences, so you can continue to enjoy your independence and have peace of mind knowing you have everything you need, delivered with care and a friendly smile.

SHOPPING

what is Shopping Support at Home?

Shopping Support at Home offers compassionate assistance with all aspects of grocery and personal shopping, helping you maintain your independence and connection to the community. From creating shopping lists and accompanying you to the store to managing online orders and home deliveries, our service is designed to take the stress out of shopping. Our trusted, local carers ensure you have access to the fresh, healthy food and essential items you need, all within the comfort and safety of your own home. 

How We Help: Practical, Personalised Support  

Our shopping support is flexible; we can do the shopping for you, or come along to help. We offer: 

  • Help write your shopping list based on what you like and need.  
  • Accompanied trips to the local shop or supermarket. 
  • Carrying and unpacking groceries when we return.  
  • Safe, respectful support for those with mobility issues or dementia.   
  • Help with online shopping if that’s preferred   
  • Regular check-ins to make sure you have essentials like milk, bread, and prescriptions   

We always work around your habits and preferences.

 A professional female carer and her elderly client smile while carrying shopping bags together after a successful trip to local West Sussex shops.

Shopping Support: Staying Connected and Independent

Home is where you feel safest, surrounded by familiar routines and belongings. With compassionate support, you can reduce anxiety, maintain your independence, and stay connected to your community. Our carers understand that every trip to the shops or online order is an important part of your routine. We adapt to your needs, whether it’s providing assistance with a shopping list or offering a friendly hand at the store, ensuring you can continue to enjoy your life on your own terms.

Yes, we can. Our carers are happy to work with you to create a shopping list and stick to a budget. We’ll ensure you get everything you need without any stress. 

That’s entirely up to you. Our service is flexible. If you enjoy the outing, we can accompany you and provide a helping hand. If you prefer to stay home, your carer can do the shopping for you and bring everything back. 

Absolutely. Our carers can assist you with placing online orders, from navigating the website and adding items to your cart to coordinating the delivery time. We can also help with putting away the shopping once it arrives.

No, our shopping support extends to more than just groceries. We can help with other personal items, errands, or collecting prescriptions from the pharmacy. Just let us know what you need, and we’ll do our best to help.

Our service is fully tailored to your needs. Whether you need a weekly grocery shop, a fortnightly trip for essentials, or just an occasional errand run, we can arrange a schedule that works for you.

A professional carer from our consistent team assists an elderly client with choosing items during a grocery shopping trip in West Sussex.
A professional carer and her elderly client share a happy moment while shopping together in a local West Sussex high street.

Why Shopping Support Matters  

Getting the weekly shopping done isn’t always easy. Many older adults, or those living with a health condition, find it more difficult. We commonly support people who:

  • Feel too tired or unsteady to shop alone.
  • Have difficulty carrying bags or using public transport.
  • Are recovering from illness or surgery.
  • Experience memory issues or dementia.  
  • Find online shopping tricky to manage.  

Needing help is normal and we’re here to step in with care and respect.

Who Will Be Supporting You?

Our shopping support is delivered by a small, friendly team, not agency staff. Every carer is: – Locally based and familiar with the area.

  • DBS-checked, trained, and respectful
  • Consistent, you’ll see the same friendly faces who take time to get to know you

We treat each visit as more than a task; it’s a chance to chat, connect, and make life easier.

Family Support too

If you’re a family member worried about a loved one’s shopping or safety, we’re here to help.

  • We can let you know when shopping is done and check in on essentials
  • Our support ensures your loved one has the food and items they need
  • Families often feel relieved knowing someone is looking out for them

Local, Trusted, and Regulated

Careline 24 is fully regulated by the Care Quality Commission (CQC). We support families across West Sussex, including Chichester, Bognor Regis, and nearby communities.

We’re proud to offer local, reliable support that helps people live well at home.

Why Families Choose Careline 24

  • Small, trusted teams and consistency reduce anxiety.
  • Autism-trained carers Skilled in sensory/communication needs. 
  • Flexible visits from 30 minutes to live-in care. 
  • Local & reliable carers from your community.  
  • No agency staff, Dedicated, long-term relationships.   
  • Simple setup. Care starts quickly, with zero hassle.   

It’s Easy to get Care at Home.

Getting Shopping Support at home is simple and stress-free. We’ll guide you every step of the way with kindness and clarity.

Step 1

Call or message us. We’ll talk through your needs and answer any questions.

Step 2

We’ll meet you at home to understand your situation and suggest a care plan that suits your lifestyle.

Step 3

We’ll agree on start dates, timings, and who will be providing your care.

What Families & Service Users Are Saying…

Testimonials and reviews

Let’s talk about the support you need.

Call our friendly team today or request a call back using the form below. We’re here to listen.